Specials

We’re so excited to welcome you as a client! Our goal is to make booking and managing your appointments as smooth as possible. For all new Permanent Makeup clients, we encourage you to read our FAQs on our website. If you’re unsure about our brow services, we have a quiz available to help you make an informed decision when booking online.

Cancellation Window:
As a courtesy to all our clients, we kindly ask that you cancel or reschedule your appointment at least 48 hours in advance for new permanent makeup clients, and 24 hours in advance for all other services. 

Cancellation Fee:
We understand life can get busy, and we’ll do our best to accommodate you. However, if we are unable to fill your appointment time due to a last-minute cancellation, a $50 fee will apply.

No-Show Policy:
If you miss your appointment without prior notice, a $50 fee will be charged to compensate for the lost time and revenue.

Booking Confirmation:
After booking, you’ll receive a confirmation email or text with your appointment details. A reminder will also be sent 48 hours before your appointment. We ask you to confirm your appointment. It only takes a few seconds.

Deposits:
For all new permanent makeup clients, we require a $100 non-refundable deposit to secure your appointment. If you cancel within the acceptable window, your deposit will be applied toward the service. Please note, last-minute cancellations or no-shows will incur an additional $50 fee.

Grace Period:
We offer a 15-minute grace period for late arrivals. After that, your appointment may be rescheduled or considered a no-show.

Communication:
To cancel or reschedule, please contact us via phone or our online booking system. We do not accept cancellations through social media, email, or text. If you’re unable to reach us by phone, please leave a voicemail as we may be assisting other clients.

We want to make sure you feel fully informed and comfortable with your procedure, which is why we offer complimentary 15-minute consultations. Just a friendly reminder that our time is valuable too. If you miss your consultation without notice, a $50 fee will apply to cover the time reserved for you. We appreciate your understanding!

For NEW clients interested in Permanent Makeup services, we require a $100 non-refundable booking deposit to secure your appointment. In the event of a no-show, an additional $50 fee will be added to the deposit. Please note that these appointments typically take 2 hours or more, and sudden cancellations have a significant impact. We truly appreciate your understanding and cooperation.

If you've had previous permanent makeup done elsewhere or have skin concerns affecting the treatment area, we recommend scheduling a consultation or reaching out to our studio before booking your full appointment. This helps us ensure we can provide you with the best service possible. If a full appointment is booked without a prior consultation and we're unable to proceed due to previous work or skin issues, we reserve the right to decline service, and the deposit will be non-refundable.

Our gift cards are a perfect way to treat someone special. Once redeemed, the remaining balance is valid for 12 months. You can choose between an electronic gift card, which can be emailed or printed instantly, or a physical gift cardavailable for purchase at our studio.

Please treat your gift card like cash, as lost or stolen cards cannot be replaced. Gift cards are non-refundable, non-transferable, and cannot be redeemed for cash or reloaded. Discounted gift cards cannot be combined with other promotions or special offers.

To ensure a safe and comfortable environment for everyone, only clients receiving services will be allowed beyond the waiting area. For clients under 18, a parent or guardian must be present to sign the release form and remain with them during the entire consultation. While we understand that children may be curious, due to safety and limited space, we kindly ask that children remain in the waiting area. If you arrive with children who need supervision and don’t have someone to assist, we will have to reschedule your service. 

We accept cash and all major credit cards as payments. There are no refunds or exchanges through Dermaluxe Spa. All sales are final and pricing is non-negotiable.